I am in tenerife shows 4g but I can’t make any phonecalls or use internet and everything is on
Sounds like ROAMING is not enabled for your iD account, or on your handset, or both,
Have you checked in the iD app or online at https://my.idmobile.co.uk?
Yeah I checked and is on
Yeah I checked and is on
Okay
The iD Spanish roaming partners are Movistar & Yoigo - maybe try manually selecting a mobile network to use.
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