Question

texing android

  • 17 October 2023
  • 1 reply
  • 10 views
ChrisJ 2020
Rank
Userlevel 1

I’ve recently joined iD and I’m having issues sending a text to my family who own androids, I’ve checked my messages setting and everything’s on, I’ve also tried restarting my phone but just comes back unable to deliver. I am changing over my old number is that possibly why?

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1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @ChrisJ 2020,

Welcome to the Community!

Are you currently using an iPhone?

If so, please can you try the below:

1)    Turn off iMessage (Settings > Messages)
2)    Restart your phone (by pressing and holding the on/off button)
3)    Tap Settings > Phone > My Number and confirm that it is correct. 
4)    If it is not correct, please enter the correct number
5)    Turn iMessage back to On (Settings > Messages)
6)    Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”. 

 

Kash

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