Question

Text Message Number

  • 22 August 2023
  • 2 replies
  • 23 views

Hi,  I recently ported my old number onto my new phone, most things seem to have gone well, but when I send text messages to other people it appears that I am sending from a different number, I have a samsung galaxy S23.

Can anyone suggest how I can fix this problem.

Pleaseeeeeeee.


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2 replies

Userlevel 8
Badge +9

Have you tried turning off the “Chat features” option in the Messages app on your Galaxy handset @Una Norris?

A Network Reset can also sometimes fix issues like this - your device user guide should explain how to do this.

In addition, check your online Google Account - the Gmail email address used on your Galaxy handset - and make sure the correct mobile number is shown. 
🤞

Userlevel 7
Badge +10

Hey @Una Norris turning off RCS Messages or Chat Features should fix this issue.

Let us know if you need help finding this.

Mohammed

 

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