I can't see how to track my usage of EU roaming data, either on the app or the web site.
I can see my total data usage but I need to check how much of my roaming allowance I've used.
I know my phone will keep an estimate, but I want to see the figure which iDmobile has logged.
+7
Hi
Welcome to the Community!
Unfortunately we don’t specifically log roaming data.
The best way to track the data is to check how much data you have when you enter the roaming country and when you leave.
Alternatively you can check your data usage via your phone settings and changing the date periods.
Â
Kash
HiÂ
Welcome to the Community!
Unfortunately we don’t specifically log roaming data.
The best way to track the data is to check how much data you have when you enter the roaming country and when you leave.
Alternatively you can check your data usage via your phone settings and changing the date periods.
Â
Kash
Thanks, all that is obvious, but this seems strange. Does iD Mobile not log the amount of roaming data? If not, how can they check if I’m exceeding the monthly roaming allowance?
David
+9
Perhaps iD Mobile meant although their systems record roaming mobile data use, it’s not readily accessible to individual customers,
Do you know if any of the UK mobile networks provide this information? Â
Perhaps iD Mobile meant although their systems record roaming mobile data use, it’s not readily accessible to individual customers,Â
Do you know if any of the UK mobile networks provide this information? Â
Yes, I’ve just moved from Giffgaff (because of the higher roaming allowance), which shows you your total data use, and your roaming data use for the current month. I was surprised that iD Mobile doesn’t provide the information and assumed I must have missed a setting somewhere.
+9
Yes, I’ve just moved from Giffgaff (because of the higher roaming allowance), which shows you your total data use, and your roaming data use for the current month. I was surprised that iD Mobile doesn’t provide the information and assumed I must have missed a setting somewhere.
I’d guess iD Mobile and giffgaff don’t use the same Total Metering & Billing System supplier.Â
At least iD mobile provide a WiFi Calling service, which seems to be a major omission with giffgaff.
Â
Yes, I’ve just moved from Giffgaff (because of the higher roaming allowance), which shows you your total data use, and your roaming data use for the current month. I was surprised that iD Mobile doesn’t provide the information and assumed I must have missed a setting somewhere.
I’d guess iD Mobile and giffgaff don’t use the same Total Metering & Billing System supplier.Â
At least iD mobile provide a WiFi Calling service, which seems to be a major omission with giffgaff.
Â
Oh sure, I moved for a reason. But iD Mobile must be collecting the data, so it seems odd not to supply it to the user.
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
