Question

Transaction ID?

  • 20 September 2023
  • 4 replies
  • 52 views

Userlevel 1

I'll start by saying this should be simpler than it initially appears to be. Don't like faffing…

I would like to port my existing number from another network to my ID plan, but have been side swiped by the online form asking for a transaction ID. What I thought was the ID and having tried this doesn't bloody work.

Any help, guidance, knowledge, phone numbers for therapy or a descent massage parlor would be most welcomed.

 

And yes, I like to make a crisis out of a drama! It's who I am people...👌🤔😕☕🚿🏖️🛏️


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4 replies

Userlevel 8
Badge +9

Normally the transaction ID would be printed on the invoice that usually comes with the order item(s) @Sirbelchalot.

The transaction ID begins with “4” for all purchases from iD Mobile online shop at https://idmobile.co.uk.

 

Userlevel 7
Badge +7

Hi @Sirbelchalot,

Welcome to the Community!

As @andewhite advised the transaction number starts with a ‘4’.

If you didn’t receive the welcome email from us and can’t find the transaction number anywhere, please let us know.

 

Kash

Userlevel 1

I went in to a Currys store and the wonderful people in there resolved it for me...

Userlevel 7
Badge +4

Hi @Sirbelchalot 

 

Glad to hear that the team in store were able to help you in this case.

 

Tom

Why iD Mobile?