I have transferred from EE to ID Mobile and selected to keep my number. The transfer has completed but people are unable to get through when they call me, including someone on EE network. It looks like the port has not been completed properly. Please can someone help fix ASAP, as one of my dependents can not get through to me?!
Best answer by Mohammed
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+7
Hi
It can take until 10pm on the port date for the port to complete so I would advise allow until then.
If you are still having issues, let us know here and we can check it out.
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Kash
Hi Kash, it is beyond the 10pm on the day in-question, so unfortunately that is not a valid reason.
+10
Hey
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
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