Hi! Does anyone know how I can check the progress of my phone number switch from my old network to ID mobile? I haven’t heard anything from my old provider or received any update from ID.
Best answer by andewhite
View originalHi! Does anyone know how I can check the progress of my phone number switch from my old network to ID mobile? I haven’t heard anything from my old provider or received any update from ID.
Best answer by andewhite
View originalOkay
Did you submit the PAC at point-of-purchase from iD?
Okay
Also, it’s worth noting number transfers aren’t immediate - you may experience loss of service between your ‘old’ provider’s SIM becoming inactive, and the number you want to keep working with your iD SIM card. When I switched my number to iD, I had no service for approx. 5-hours, and my transfer completed around 3pm.
Hey
Port should complete today.
If not, let us know.
Mohammed
Hi, this is becoming a bit of a joke.
Trying to port my old number over for two days with no joy, managed to speak to an actual human being yesterday who assured me that it would be done today 14/12/23 UK and guess what 😞.
The iD sim will be going back today.
If this is of any interest to anyone, my phone has two sim slots, in slot 1 iD mobile, in slot 2 the Three network.
The Three sim is much better than iD whatever slot you put it in, better data signal and faster, what's that all about then.
Hi
I’m sorry to hear you’re returning the iD Mobile SIM card, our service should be exactly the same to what Three UK provide in terms of connection, signal and speeds.
What issues have you had porting to us? If the port is due today, 14/12 it’ll take between 8am and 10pm.
Tom
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