Transferring Old Number to new SIM Card

  • 31 March 2023
  • 1 reply
  • 663 views
Chris Clamp
Rank

Hey I'm trying to put my old number onto my new sim

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1 reply

Tyler
Rank
Userlevel 3

Hey I'm trying to put my old number onto my new sim

Hi there Chris, welcome to our Community pages and thank you for contacting us!

 

Just to confirm, are you transferring your phone number from another network to ourselves? If so, you will need to fill out the port form below. Please ensure the transaction code begins with a 4, and that your surname is typed in all capital letters.

 

 

If you’re trying to switch your phone number from one contract to another, and both of these contracts are on ID Mobile, then you’d be unable to do so I’m afraid, as we can’t transfer numbers from contract to contract internally.

 

Additionally, if you are trying to activate your new SIM or replacement SIM card to your account so that your current mobile number is active on this SIM, then please let us know and we can assist you further with doing so.

 

I hope this helps.

 

Thanks,

Tyler

 

 

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