Hello,
I have recently changed my plan and bought a new one and the confirmation mentioned that it would apply to my current sim. I changed plans through the ID app and I received email confirmation. However I have loaded up the billing section and it keeps showing the current plan unchanged. I also contacted via live chat but there is a problem and I can’t get through to anyone. Please help as my bill is due in a few days and I’ve even received an email receipt of my new plan but the billing section still shows the old plan! Please advise.