Unable to receive calls after transfer
Hi there
I've recently transferred over to ID and I can receive, send text and make calls from my new handset and they show as my old transferred number but incoming calls are all going through to my old handset. I need this sorting asap, can someone please help.
Thank you
+10
What make and model are your old and new handsets,
Old was a crappy oppo
New is a Google pixel 8 pro
+10
The SIM in your old handset should be INACTIVE if you’ve properly switched your number to iD Mobile,
Perhaps your switch hasn’t been fully completed - iD might be waiting for some information from your old service provider.
It's progressed... I seem to be able to receive calls from mobiles, or at least some, but not landlines????? I'm so confused🤣
+6
Hey there
Are you still having these issues with calls please?
Thanks,
Tyler
Already have an account? Login
No account yet? It's really easy to register here
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
