Best answer by Mohammed
View originalUnable to receive calls from networks other than iD since PAC number change
Hi
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This usually does happen as the porting process has not been comepleted. Is your son still having the same issue?
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-Mohsin
My son as a new phone with ID his old number has transferred today he is able to make calls but not receive calls?
They could help you.
HelloÂ
Try restarting the device. If this doesn't work, you'll need to get in touch with us viaÂ
We'll be able to raise a ticket to our Technical Team to investigate further as it's possible the port has only partially completed.
There's not much more general advice I can suggest trying from this platform.
Mohammed
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