Hi,
I am unable to register my account. The PAC has switched over today, as a planned date when purchasing this contact, from my old provider to iD.
Sim works - shows iD as provider. It calls out as my ported number and call in are received on this number too.
However, I cannot register my account.
My iD mobile number is the number I ported over.
I’ve tried my surname as a mix of lower and upper case.
DOB is correct.
Each time I tick the captcha box and submit, I get:
“Oops, the details you've entered are incorrect. Please try again.”
Any ideas as really would like to get this set up!