I have received my PAC from current provider (Three). I enter the PAC and the other required info into the https://switching.idmobile.co.uk/customerPortIn link but get the error: ‘We've tried to process your PAC, but there is an issue with the information you've submitted’
The PAC is correct and has been verified by Three. Can someone help please?
I had to get on to iD mobile to sort mine..
+10
I have received my PAC from current provider (Three). I enter the PAC and the other required info into the https://switching.idmobile.co.uk/customerPortIn link but get the error: ‘We've tried to process your PAC, but there is an issue with the information you've submitted’
The PAC is correct and has been verified by Three. Can someone help please?
Hey
Try entering your surname in all caps and making sure the transaction number is the one that begins with 4.
Mohammed
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