Made a call to a UK mobile from my UK mobile whilst in the USA on 14th November. This lasted for 4 minutes and 10 seconds. According to the roaming charges link ID had sent me via text I expected this call to be charged at £1.68 per minute. However I have been charged £30.00 for this call when I view my latest bill. Please can it be explained why?
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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