Question

Upgrade fair usage for holiday

  • 23 February 2022
  • 4 replies
  • 99 views
E
Rank

Hi there,

 

I have a plan that I pay £8 a month for. I’ve checked and the fair usage policy abroad in the EU is 6GB. I am likely to exceed this. Is there a way to upgrade this temporarily for the trip?

 

Thanks!! 

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4 replies

E
Rank

An add on this - if I were to purchase a data add on, would I be able to use this on top of the 6GB allotted fair usage and would the data add on also be subject to any fair usage caps?

 

Thank you! 

Kash
Rank
Userlevel 7
Badge +7

Hi @edwinlewis,

Fair usage would apply if you roam more than in the UK over a 4 month period.

If you are visiting an EU inclusive country you can use the full data allowance.

 

Kash

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E
Rank

Hi Kash,

thanks, so as an example this is a 10 day holiday and my data limit is 30. I would be able to use as much of that as I like as long as don’t use more than I would in the UK over a 4 month period?

in regards to data add ons, are they subject to fair usage. E.g. if I got a 10GB add on would I be able to use the full 10GB abroad or would it be capped to fair use.

 

Hope this makes sense! 

Rory
Rank
Userlevel 5
Badge +6

Hey @edwinlewis, as long as you aren’t on holiday for 2 months + 1 day, you’ll be safe. You’d be able to use the full 10GB data :)

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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