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Question

Upgrade fair usage for holiday

  • February 23, 2022
  • 4 replies
  • 103 views

Hi there,

 

I have a plan that I pay £8 a month for. I’ve checked and the fair usage policy abroad in the EU is 6GB. I am likely to exceed this. Is there a way to upgrade this temporarily for the trip?

 

Thanks!! 

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4 replies

Rory C
iD Mobile Employee
  • iD Mobile Employee
  • 1684 replies
  • February 24, 2022

Hey @edwinlewis, as long as you aren’t on holiday for 2 months + 1 day, you’ll be safe. You’d be able to use the full 10GB data :)

 

Thank you,

Rory


  • Author
  • Community Member
  • 0 replies
  • February 23, 2022

Hi Kash,

thanks, so as an example this is a 10 day holiday and my data limit is 30. I would be able to use as much of that as I like as long as don’t use more than I would in the UK over a 4 month period?

in regards to data add ons, are they subject to fair usage. E.g. if I got a 10GB add on would I be able to use the full 10GB abroad or would it be capped to fair use.

 

Hope this makes sense! 


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • February 23, 2022

Hi @edwinlewis,

Fair usage would apply if you roam more than in the UK over a 4 month period.

If you are visiting an EU inclusive country you can use the full data allowance.

 

Kash


  • Author
  • Community Member
  • 0 replies
  • February 23, 2022

An add on this - if I were to purchase a data add on, would I be able to use this on top of the 6GB allotted fair usage and would the data add on also be subject to any fair usage caps?

 

Thank you!