Question

upgrade question

  • 10 March 2022
  • 2 replies
  • 32 views
zorander7
Rank

after my 6 months sim only i can upgrade

 

if i upgrade is the old sim only deal cancelled so u only pay for 1 contract

This topic has been closed for comments

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Hello @zorander7, 

  1. Yes, after 6 months you’re able to change or upgrade a SIM only plan.
    Sign-in to your iD My Account online - the upgrade and change options are found in:
    My account > My Plan.
  2. If you chose to change or upgrade, your contract is revised to reflect your choice - you only pay for 1 contract.

If you decide to UPGRADE, make sure you are upgrading and not starting a new contract!

Anyway, good luck.

 

Rory
Rank
Userlevel 5
Badge +6

Hi @zorander7, yes, the information given by @andewhite is correct and applies to handset plans, too. Best thing to do would be to check the Upgrades section of the iD Mobile app; all of your options and relevant information will be shown there.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?