urgent help needed

  • 28 November 2023
  • 2 replies
  • 23 views

Lost phone and blocked sim. Found phone but can't unblock sim as says blocking h in progress for last 3 hours. Need phone urgently 


2 replies

Userlevel 8
Badge +9

Okay @Gerrycrow, unfortunately nothing happens quickly in this iD users forum.
The primary channels for customer support at iD Mobile are:

  • Online Live Chat at https://idmobile.co.uk/live-chat (via popup window in a browser).
  • By private message using Facebook Messenger.
  • By DM using X (formerly Twitter).

The agents work until 8pm on weekdays (6pm at weekends). 

 

Userlevel 3
Badge +1

Hi @Gerrycrow did you manage to get this sorted?

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Why iD Mobile?