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Best answer by andewhite 10 August 2023, 11:17

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I cannot open my bills in the app.

Following the instructions on the message doesn't help as there's no 'storage' option.

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I'm using a Google Pixel 6 Pro. If that's any help to anyone out there who may be able to help with my question.

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Other forum members have noticed this problem as well @Teacher.

@PaulnMandy and @Alcapone786 have mentioned this issue with the iD app.

I think the workaround is to login to your iD account from https://my.idmobile.co.uk.

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Thanks. I'll give that a try.

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Hi @Teacher,

Welcome to the Community!

Please let us know how you get on and we would be happy to help.

Kash

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