Question

voicemail return option

  • 3 August 2023
  • 4 replies
  • 30 views
fan123
Rank

The option to return a voicemail call by pressing # is no longer offered. Can this option be restored?

 

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4 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hey @fan123,

Are you currently in contact with us via email?

I was speaking to someone regarding the same issue and troubleshooting this with our TechTeam.

Did this feature used to work fine for you prior?

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
fan123
Rank

I'm not in an email enquiry and yes the function of , option to press # to return call used to work.

fan123
Rank

I'm still awaiting an answer.

Mohammed
Rank
Userlevel 7
Badge +10

Hello @fan123,

No problem, just wanted ot make sure we didn’t have two conversations running.

Please note, we are not a Live Chat service here so please allow up to 72-hours for a response.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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