weak network

  • 10 January 2024
  • 2 replies
  • 16 views

Good afternoon. I've been struggling all week to make phone calls from my mobile. Difficult to connect and when I do the other person says I'm constantly breaking up. I've checked coverage online and it says it good. I've turned phone off/on. Any tips to improve please?


2 replies

Userlevel 8
Badge +9

Perhaps there’s network fault / issues, or congestion at your location, @smt? 

Check online at https://www.three.co.uk/support/network-and-coverage/network-support.

 

Userlevel 7
Badge +4

Hi @smt 

 

I’m sorry to hear this, is it just this week you’ve had issues? Before this week was okay?

 

Please could you let us know the postcode(s) where you’ve had these issues?

 

How are texts and data?

 

Tom

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