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What happens during my swtich from O2 on the switch date?

  • 11 July 2023
  • 2 replies
  • 114 views
Steph Mercer
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My phone is due to switch over today. 

 Ive read that it can take til 10pm. 

 However i can recieve phone calls texts from some people but not others is this right during the process. 

 How will i know when its completed?

Thanks 

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Best answer by andewhite 12 July 2023, 10:21

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2 replies

andewhite
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Userlevel 8
Badge +9

Okay @Steph Mercer, the services available during a number transfer seems to differ, depending on which service provider you are transferring your number from.

When I joined iD there was a period of around 5-hours when I had no services - from the time my old provider’s SIM became inactive, until the number I was keeping worked with the iD SIM card.

My transfer was completed by 3pm, on the scheduled date.

 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Steph Mercer,

You’ll also get a text letting you know when this has ported!

Mohammed

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