Just got an iD sim only deal, but the service is terrible in my area. I want to cancel my contract in the cooling off period, but they are trying to charge me full cancellation price. So difficult to get through to someone and I cannot find a copy of my contract on the app or website.
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Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
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We’ll see you there.
Tom
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