wheres my transaction ID?

  • 2 February 2024
  • 2 replies
  • 87 views
G
Rank

I have moved providers and supplied my PAC code but it has not transfered over. I am trying to submit my PAC code again but I need a transaction ID (???) But unable to find this or contact anyone to get it. I have not recieved any emails from ID with a ID and there are none in in my spam folder. Help please?

2 replies

JoeKing
Rank
Userlevel 4

I have moved providers and supplied my PAC code but it has not transfered over. I am trying to submit my PAC code again but I need a transaction ID (???) But unable to find this or contact anyone to get it. I have not recieved any emails from ID with a ID and there are none in in my spam folder. Help please?

Hello and welcome normally it will be in your first email from IDMobile with you mobile number, account number your contact cost etc. 

Also if able you can find it within you IDMobile account once you have signed up and made an account.

For myself in my email this was found under a Heading "Want to keep your number"

And is clearly titled and your number listed. 

Hope this helps you. 

Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
Kash
Rank
Userlevel 7
Badge +7

Hi @Gordon Forbes,

Welcome to the Community!

I can see that we have already sent you a PM.

Please get back to us there and we will assist you further.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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