Hello again!
I received a text message yesterday telling me “Good news, your new SIM is being activated”. Then, an hour later, my network signal disappeared.
Problem is I didn’t order a new SIM. My existing one was working just fine.
This has happened before, which makes this doubly frustrating.
I urgently need someone from ID Mobile to reactivate the network onto my old (current) SIM. This is what they did to fix the problem last time.
As it’s the second time this has happened I also need to know why it’s happening, and that someone is fixing it so that it wont happen a third time.
it’s incredibly annoying as I’m away from the UK on holiday and I have no signal!
Interestingly, the first time this happened 2 months ago, I had also been overseas. I wonder if this is causing some kind of glitch in the ID Mobile system to auto trigger a new SIM?
Please can someone from ID Mobile sort this out for me urgently, as I’m overseas and this is my only form of communication.
Best answer by LEEJA
View original