If roaming is inclusive with the country I'm visiting, why did I incur out of plan data charges when I landed? Roaming is enabled on my device and account. The country I'm visiting is listed as one of the 50 countries in the roaming section.
How do I contact ID for clarification?
Best answer by andewhite
View original
+9
Maybe you’ve been close to a border with a country that is not in the EU inclusive roaming area
If your handset was using automatic network selection then you could connect to a cell operating over the border.
If you’ve been near Switzerland, Andorra, North Cyprus, Turkey, or used a ferry between the UK and EU it could happen.
It was probably a ferry, I'll learn my lesson and keep my phone on airplane mode until I land next time.
+7
Hi
I’m glad that
If you require further information or assistance please feel free to drop a post on the Community.
Kash
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