why is my bill more than £8

  • 25 April 2023
  • 2 replies
  • 16 views

Userlevel 1

As far as I’m aware I have not sent any pictures message and my bill is £2.15 more than it should be and I want to know why. I only ever sent pictures on iMessage ie using my data and not a text so I want a refund for that!


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2 replies

Userlevel 8
Badge +6

Read your bill for that period of time, it will tell you there.

Userlevel 7
Badge +4

Hi @Joe.birks 

 

Have you checked the bill as suggested by @WelshPaul to check the charges and what they’re for?

 

If the charges are for picture messages (MMS) these are indeed chargeable and would be charged outside of your allowance.

 

Tom