Question

yeah, another referral friend issue

  • 16 March 2024
  • 1 reply
  • 18 views

We are also awaiting the refer a friend reward for new customer referral, we’ve passed three bills and checked the spam folder.Where do we escalate the issue for resolution? 
 

To anybody, kind enough to answer please do not post terms and conditions of the offer. I know we have met them. I don’t need to see that anymore. I just need to escalate it. ID Mobile is proving exceptionally difficult to navigate for this and I am wondering if it is a scam in terms of this offer as I am yet to find one person who has received their vouchers. 

 

Everything on here just seems so frustrating and slow to resolve


1 reply

Userlevel 7
Badge +7

Hi @Nicola Holdaway,

Welcome to the Community!

Have you received the congratulations email from us?

If so you’ll need to wait 90 days from that email.

However if you haven’t received anything we can investigate further via PM/

 

Kash

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Why iD Mobile?