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"you have dialled an incorrect number" following port

  • 23 January 2023
  • 5 replies
  • 573 views
Dan Green
Rank

I have transferred my old number across today, I can dial out okay but if I try and phone myself I get 'you've dialled an incorrect number' message

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Best answer by Mohammed 23 January 2023, 16:35

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5 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Dan Green

Sounds like it could be a partial port.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
T
Rank

I am also having the same issue today! 
can someone please help me?

Tom
Rank
Userlevel 7
Badge +4

Hi @TiganLodge 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
E
Rank

I am also having this issue. Could someone help me please? 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @emilysinthia,

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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