Question

you still didin’t switch my number to id

  • 2 September 2022
  • 3 replies
  • 128 views
Ann3891
Rank

 

I have still not had my number transferred over or had any communication whatsoever from ID Sent PAC Code over and message said was submitted on Wednesday, that means today I should be switch to ID!  so can I ask what the problem is please?

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3 replies

andewhite
Rank
Userlevel 8
Badge +9

Okay @Ann3891, exactly what time on Wednesday did you give your PAC to iD?

If it was after 5pm on Wednesday, then your port will take place today.

If you’re using the iD SIM already, then their switching SMS will show you the switching date for your number port.

 

P
Rank
Userlevel 2

If you’re using the iD SIM already, then their switching SMS will show you the switching date for your number port.

When I switched a few weeks ago I didn’t get any confirmation that a switch would take place by SMS, only one on completion of the transfer :/

@Ann3891 if you check in the ID app or website and go to “My Services” there should be a section in there that states when the switch will happen. 

Tom
Rank
Userlevel 7
Badge +4

Hi @Ann3891 

 

Are you still having issues with your port?

 

Please let us or the iD Mobile Live Chat team know so we can look into it!

 

Tom

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