Question

charges too much

  • 21 May 2020
  • 1 reply
  • 9 views

Why have I been charged double the amount when my bill should not have increased?


1 reply

Userlevel 3
Badge +2

Hi @Charlottecatterall 

Welcome to iD Community

Sorry to hear your bill is more then you expected. 

Please check your bill to identify why you have incurred additional charges this will help us identify why the charges have been applied. 

More information regarding billing can be found https://community.idmobile.co.uk/bills-allowances-charges-21/billing-everything-you-need-to-know-in-one-place-32120

Thanks

Pearl

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