Question

UNLIMITER CALLS BUT BEING CHARGED FOR MINUTES?

  • 29 April 2020
  • 2 replies
  • 104 views

I got a text message the other day saying I had used all my allowances but I am on unlimited calls! It was saying that I was going to get charged an extra 40p for every other minute I use! I have already payed my bill from the previous time that I had on my old phone, I have just changed the plan and kept the same number. Help please!!


2 replies

Userlevel 4
Badge +2

Hi @Anneee001 

To answer your question, I am sure you won't  be charged anything extra as long as you got unlimited minutes. 

We have answered a similar question before, please see link https://community.idmobile.co.uk/bills-allowances-charges-21/carlos1965-32438

Hope this helps.

Thanks, 

Pearl

 

My bill is supposed to be £18.99 but it says for this month I am being charged £21.61! I have not been out of the house to use my data so I know it can’t be that and my texts and calls are unlimited! 

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