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calls being charged when on unlimited


Userlevel 1

When I start to make a call I’m being advised via an automated voice that calls will cost 30p/min but I should be on unlimited? 

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Best answer by andewhite 21 July 2022, 10:48

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Userlevel 8
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It seems iD have an issue with their billing systems.

@Dean Creswick was having exactly the same issue, which they fixed by turning their handset OFF, then back ON - have you tried that?  

Userlevel 1

The old turn it off and back on again worked! 

Why iD Mobile?