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direct debit not taken from my Bank but showing as paid in account

  • 6 March 2023
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My direct debit has been received my id mobile but the payment has not come out of my bank account, I have contacted the bank and they said it’s an issue with ID Mobile as the direct debit is set up correctly 

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Best answer by Mohammed 7 March 2023, 14:59

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Mohammed
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Hey @Abbielevell,

It sometimes takes a few days for the payment to clear.

I’d recommend speaking to your Bank if you want to query the Direct Debit.

Edit: I’ve merged the topics together

Mohammed

 

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My payment has been received by ID mobile but had not been taken out of my bank account, can you tell me why this is 

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