so i have a capped contract 2 spend £3.99 which is capped so i cant use more than £3.99 but i needed a one off data so i bought a£7 add on for a month before i had started using the add on i received a text saying i would now b charged the out of contract price of £10.24 per 100 mb. so not only do i have 2 pay for the add on. Does it roll over or is it a 1 off payment if not how do i stop it? But it seems i am being charged the out of contract price as well.When i log on 2 the website it mentions the add on but not the out of contract charge it all seems to have gone haywire since i tried 2 buy a 1 off add on. I never would have bought the mobile contract in the first place if i had known it was all on line which i am not v good at the man in the shop is useless because of covid
Best answer by Mohammed
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