How can I request a call about my bil | Join the discussion, ask questions, share advice.

How can I request a call about my bil

  • 1 March 2022
  • 3 replies

Hi could I get a call from customer service please as I need help with my latest phone bill on REMOVED

3 replies

Userlevel 8
Badge +7

Hello @Adam Heeley,

There’s only online support with iD Mobile, so don’t expect anyone to call you. In addition, the iD community isn’t real-time, so it might be several days before somebody at iD Mobile reads your post. 

For a quicker response, you can PM iD Mobile via their facebook or twitter social media pages, or try the iD Live Chat service.

It’s best to contact iD Mobile between 9am - 6pm - that way you can PM or chat with a real person.

Anyway, good luck.


Userlevel 8
Badge +7

You might find the answer in the community online help article “Understanding your iD Mobile bill”.

Userlevel 8
Badge +9

Thanks for flagging @andewhite,

Hi @Adam Heeley,

Please don’t include your personal details on a public post as this can be accessed by anyone.

What is it you wanted help with in relation to your billing?




Why iD Mobile?