My 24 months contract finished and still they changing full price im confusedĀ
Okay
I think whatās happened in this case is that youāveĀ finished the 24-month minimum term for your iD contract.
Unfortunately, what happens next is completely your decision
Ā
How can i tell them please helpĀ
Do you want to leave iD Mobile, toĀ use another service provider and keep your iD phoneĀ number?Ā
Hey
Log into your iD app/account
Click My Account > Upgrade
Then find either a new contractĀ orĀ SIM only plan to upgrade to.
This replaces your current with the new.
So SIM only means you will only be paying for the SIM only plan.
Ā
Make sure you are not being credit checked (as upgrades require no credit check).
If you are being asked for address history and/or setting up a new Direct Debit (where you have one active already) you will have gone onto the wrong area and are purchasing a separate new contract which isĀ notĀ an upgrade.
Ā
Mohammed
Ā
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