Why has no one sorted my money out. I have spoken to your agents about an account that was set up that I didnt know about. I was told someone would sort it, that was around the 18th april
Hey
Sorry to hear this.
It sounds like a fraudulent account. Was this logged to our Fraud Team? You should have been given a reference?
Though it’s odd money is being takne as fraudsters usually use stolen bank details for the purchases.
Mohammed
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Hi
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We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.Â
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To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.Â
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Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview Â
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We’ll see you there.Â
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Tom
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