Why have you charged me £70 last month ? If I knew you would be charging me randomly I would not have changed to you, my bill tells me nothing ??,,
Hey
What are the charges on your bill? Can you send a screenshot of this and just blank out any personal information?
What dates do the line rental cover?
Mohammed
Why have you charged me £70 last month ? If I knew you would be charging me randomly I would not have changed to you, my bill tells me nothing ??,,
If you’ve changed your payment data the monthly amount will change until everything is aligned to the ‘new’ billing cycle, which goes with the altered payment date.
Otherwise, have you changed or upgraded your plan during its billing cycle - this will also cause the monthly amount to change.
One of the iD live chat customer service agents should be able to explain the difference
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more