Why have you charged me £70 last month ? If I knew you would be charging me randomly I would not have changed to you, my bill tells me nothing ??,,
over charged on my bill
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Userlevel 7
+10
Hello
Have you tried viewing your iD Mobile bill to understand what the charges are for?
We provide a full breakdown on the PDF which should explain any charges.
Mohammed
No it doesn’t show any charges apart from what I have used
Userlevel 8
+9
Why have you charged me £70 last month ? If I knew you would be charging me randomly I would not have changed to you, my bill tells me nothing ??,,
If you’ve changed your payment data the monthly amount will change until everything is aligned to the ‘new’ billing cycle, which goes with the altered payment date.
Otherwise, have you changed or upgraded your plan during its billing cycle - this will also cause the monthly amount to change.
One of the iD live chat customer service agents should be able to explain the difference
Userlevel 7
+10
Hey
What are the charges on your bill? Can you send a screenshot of this and just blank out any personal information?
What dates do the line rental cover?
Mohammed
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