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Paid my bill but services are still not restored?

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30 replies

Ryan
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Userlevel 6
Badge +10

Hello @mirsweir,

We are sorry to hear that. I will PM you now with how to get back in touch so we can have this sorted.

Ryan

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M
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I have paid my outstanding balance, the money has left my account but the bill on my account has not updated and my services are still suspended. It’s been over 24 hours and I need my phone for work, this is extremely frustrating.

Manoj2608
Rank

Same here bro

Manoj2608
Rank

I had paid my outstanding balance 2weeks ago and my service didn’t started until now.

Mohammed
Rank
Userlevel 7
Badge +10

Hi @Ryanomwilkes,

 

Sorry to hear that.

 

I’ve PM’ed you with how we can get this sorted for you, as we’ll need to lift the suspension if it’s not activated within 24-hours.

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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