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Paid my bill but services are still not restored?

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Rory
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Userlevel 5
Badge +6

Hi @Shayshay1, Live Chat is operational and our team are helping customers. You may need to wait a while for an agent to become available before the option appears, but it will show up eventually.

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
K
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I’ve paid my bill the money’s been taken from my account tried to speak to someone but they were no help it’s been more than 48 hours and my phone is still barred. I’m I paying for a service that I won’t be able to use. Totally disappointed with iD spent up to one hour chatting to a live agent only to be told that they can’t help at all 

Shayshay1
Rank

I have been trying live chat since yesterday and it keeps on saying unavailable 

Rory
Rank
Userlevel 5
Badge +6

Hi @Shayshay1, I just hopped on and it seems to be working fine on our side. Perhaps you could try with a different device or browser?

 

Thank you,

Rory

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Shayshay1
Rank

Hi, I’ve been trying on differ devices and it’s still not working 

Kamvyas61
Rank

I paid my bill today but still my service is still restricted 

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