Solved

reconnect and paid twice

  • 13 January 2023
  • 4 replies
  • 57 views
D
Rank

Can you please connect my mobile I have also paid twice by mistake. 

I am a disabled lady require my phone 

icon

Best answer by Mohammed 13 January 2023, 16:04

View original

4 replies

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Deborah Jane Beckett

Sorry to hear that your suspension has not been lifted. This usually takes up to 24-hours at most.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
J
Rank

Morning

I need help in finding out how I get a refund on my ID mobile, I have paid July bill twice once on 14th July and again on either 17th/18th July

andewhite
Rank
Userlevel 8
Badge +9

Morning

I need help in finding out how I get a refund on my ID mobile, I have paid July bill twice once on 14th July and again on either 17th/18th July

Use the iD online live chat to talk to someone in iD customer support @Jomillward51.

Alternatively, contact iD privately using Facebook Messenger, or send them a Twitter DM.

The support teams work until 8pm on weekdays.

 

Mohammed
Rank
Userlevel 7
Badge +10

Morning

I need help in finding out how I get a refund on my ID mobile, I have paid July bill twice once on 14th July and again on either 17th/18th July

Hey @Jomillward51,

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?