My last couple of bills have a charge listed beside UK, very small amount (pence) I have no idea what this is, can’t find explanation anywhere on bill, have used hardly any/none of my data allowance, texts, minutes. What is this charge please?
Best answer by Mohammed
View original
+10
Hello
When you open the PDF bill, you can scroll down the pages and it should tell you what the charges are for as we provide a full breakdown of usage here.
Have you tried viewing this?
Mohammed
Hello Mohammed
l had already scrolled down all the pages after opening the PDF bill. It does not explain anywhere that I can find, what the charge alongside UK means, hence my question. I only use my mobile as a phone to make calls or send short text messages, rarely, if ever, connect to internet/Wi-Fi
Genig
+7
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Kash
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