Why do I need to pay again when I just paid?

  • 17 February 2023
  • 2 replies
  • 14 views

Why have I got to pay my bill when I paid last months on 31st and will pay this months on the 1st?


This topic has been closed for comments

2 replies

Why has my account been suspended when I paid on the 31st January 2023

Userlevel 7
Badge +10

Hey @Jae-Alexandra Emeril,

Bills are produced on a set date each month (invoice date) and collected/due 14-days later (payment date).

Have you tried viewing the bills as a PDF file? as we show on there what date the payment is due for or to be collected?

Mohammed

 

Why iD Mobile?