Hello there my problem is my contract £15.99
Now charging £17.23 why I don't know please brif me clear ly thank you
Best answer by andewhite
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why the are charging extra
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Userlevel 8
+9
Okay
You’ll have agreed to this when accepting the terms and conditions for your iD Mobile plan.
The latest iD RPI info is online at https://www.idmobile.co.uk/help-and-advice/retail-price-index.
If you believe iD Mobile got this wrong, get assistance using the iD Live Chat service - if it doesn't work on your smartphone, then try another device like a tablet, iPad or laptop.
You can also chat to iD Mobile using facebook or Twitter.
The iD agents work between 9am - 8pm weekdays and 9am - 6pm weekends. Outside these times you’ll get an automated reply.
If you’re happy to wait here, I’m sure iD will read this forum post in a few days time.
Anyway, good luck!
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