The bill is saying it's been paid but my daughter still can't use her phone
bill payment
Userlevel 8
+6
Hi
Sorry to hear this, do you still require assistance with this?
If so, please let us know so we can get in touch.
Tom
Paid my bill and it's still saying I can't make a call and it was 20 hours ago anyone help
Userlevel 5
+6
Hey there
When services are suspended, and then a bill paid afterwards, it can take up-to 24 hours for services to resume (typically a few hours).
We’d always recommend restarting your phone every few hours to see if it has. If it ever takes longer than 24 hours, we’d recommend contacting our live-chat:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
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