I have paid 16 times over the last 12 months
I talk on live chat and they say it right. How can it be ?
This month again it's saying there is an outstanding bill and I pay it. And it's still saying there is another outstanding bill. I can't set up a direct debit because it keeps saying I have an outstanding bill. Even though my payment date isn't till the 14th
Please help me I don't have any problems with my other id account
+7
Hi
Welcome to the Community!
Do you have just the one account?
We see in some cases that customers look at upgrades but instead purchase another plan.
Have your payments always been for the same amount?
You’ll need to pay any current bill that is due before setting up the direct debit again.
Kash
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