Realised I had been paying full contract price when contract ran out months prior.
Thought I had changed this successfully after receiving email confirming my new billing price to be £14 for same data, calls and text allowance, yet now it’s two months later I receive another email claiming my usual DD of £40+ will be taken soon.
I understood the final payment/last months charge would be the higher price yet do not understand why my billing info page says I will only pay £5 this month, yet receiving emails that ID will charge old contract price.
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Looks like your September invoice is in £8.42 Credit
Thanks.
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