Ended contract last month it runs out on 30/06/2024.
I have already paid you up to then but according to your message I still owe you money
Please amend.
I need a number to reply to your messages
Ended contract last month it runs out on 30/06/2024.
I have already paid you up to then but according to your message I still owe you money
Please amend.
I need a number to reply to your messages
There is no iD Mobile telephone support helpline,
An iD contract does not end, unless one of the parties gives notice of cancellation. Did you give 30-day notice of cancellation of your iD contract?
The main support channel is the iD online Live Chat service - the iD advisers work until 8pm on weekdays.
Yes I did thats why it runs out on 30/06/24
Forum members like us can’t look at customers accounts,
The iD advisers work until 8pm on weekdays - the chatbot works 24/7.
Hey there
If you requested a disconnection on the 30/06/24, then your contract will end on that date. If your contract expiry date was that date, but you didn’t request a disconnection, the contract will continue as normal.
I’d recommend contacting our live-chat ASAP to check this out if needed:
https://www.idmobile.co.uk/live-chat
Thanks,
Tyler
No, i requested a disconection but their team dosent seem to understand this.
This happens every time i end the contract, they always want to bill me for an extra month which i do not require
Apparantly its being refered to some other team ???
No
Afternoon
Even though you’ve disconnected, you should be able to view your Final Bill in the iD Mobile app and pay the outstanding balance. Thanks.
Bill already paid on up to that date
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